Receptionist Job in Canada – Dexterra Group is looking for a professional and friendly Bilingual Receptionist to join its team in Ottawa. The role includes greeting employees and visitors, answering calls in English and French, managing mail and courier services, supporting pantry and meeting room services, managing office supplies, and providing administrative support. Candidates need fluency in English and French, strong communication and organizational skills, attention to detail, and Microsoft Office skills. Previous reception, customer service, or office administration experience is required.
About the Job
Company Description
Who Are We?
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX: DXT). We have a wide presence across North America, with hundreds of full-time and part-time opportunities available at any given time.
We offer employees more than just a job. And we provide meaningful opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.
For over 75 years, the companies that began independently and now form Dexterra Group have served North American clients. They create and manage built environments that play an important role in the economy and local communities.
That’s something we’re truly proud of: Work That Matters, People Who Care.
Job Description
As a Bilingual Receptionist, you will be the first point of contact for employees, clients, visitors, and guests. You will provide professional reception and workplace support.
We are currently seeking a professional, friendly, and service-oriented Receptionist to join our team in Ottawa.
Key Responsibilities
- Greet and assist employees, clients, visitors, and guests in a courteous and professional manner.
- Answer and direct incoming calls. Respond to inquiries in both official languages.
- Coordinate incoming and outgoing mail and courier services, including collection, sorting, dispatch, and distribution.
- Support pantry service delivery. Keep pantry areas organized and adequately stocked.
- Manage office supplies. Monitor inventory, place orders, receive deliveries, and maintain organized storage.
- Support meeting room management. Coordinate room bookings, prepare meeting rooms, and ensure spaces are ready for meetings and events.
- Respond to general workplace service requests and provide administrative support as required.
- Maintain accurate records and follow established procedures, policies, and service standards.
- Work collaboratively with the client and internal teams to ensure a seamless workplace experience.
- Maintain a professional reception area and a high standard of customer service at all times.
- Maintain confidentiality when handling sensitive or employee information.
- Perform other duties as assigned.
Qualifications
- Previous experience in reception, customer service, office administration, or a related position.
- Fluency in both English and French, written and verbal, is required.
- Excellent customer service and communication skills.
- Professional, welcoming, and approachable personality.
- Strong organizational skills with excellent attention to detail.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Proficiency with Microsoft Office and general computer applications.
- Ability to work independently and collaboratively with clients, visitors, and internal teams.
- Previous experience in a corporate office, facilities management, or professional services environment is an asset.
